Terms and Conditions
TERMS AND CONDITIONS
Welcome to www.trefozambia.com, the official website operated by TREFO ZAMBIA LTD. By accessing or using this site, you acknowledge and agree to be bound by the terms and conditions set forth below. These terms apply to all users of the site. If you do not agree with any part of these terms, you should discontinue use of the website immediately.
Intellectual Property
All content on trefoZambia.com, including but not limited to text, logos, graphics, images, product descriptions, and layout, is the property of Trefo Zambia and is protected under copyright and trademark laws. Unauthorized use of any material may violate intellectual property laws.
Product Information
We strive to provide accurate information regarding our products. However, we do not guarantee that product descriptions, prices, or other content is error-free, complete, or current. We reserve the right to correct any errors and update information at any time without prior notice.
Pricing and Payments
All prices listed on www.trefozambia.com are in Zambian Kwacha (ZMW), unless stated otherwise, and are subject to change at any time without prior notice. Shipping and delivery fees are not included in the listed product prices. By placing an order, you agree to pay any additional shipping, delivery, or transportation charges that may apply. Full payment must be made and confirmed before any order is processed or dispatched.
Shipping and Delivery
We aim to deliver products within the stated timeframes; however, delivery times may vary due to external factors. Trefo Zambia is not responsible for delays caused by third-party courier services or unforeseen circumstances.
Returns and Refunds
If you are not satisfied with your purchase, please contact us within [7/14] days of receiving your order. Returns may be subject to conditions. Perishable goods and opened items may not be eligible for returns. Refunds, if approved, will be processed within a reasonable timeframe.
Limitation of Liability
To the maximum extent permitted by law, Trefo Zambia will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
External Links
Our website may contain links to third-party websites. Trefo Zambia is not responsible for the content, privacy practices, or services of these external sites.
Changes to Terms
We may update these Terms at any time without notice. Continued use of the website after such changes implies your acceptance of the updated Terms. Please review them periodically.
Account, Password, and Security
You may be required to register and log in before making a purchase on www.trefozambia.com. As a user, you are solely responsible for maintaining the confidentiality of your account credentials and for all activities that take place under your account. You agree to notify TREFO ZAMBIA LTD immediately of any unauthorized use of your account or password. TREFO ZAMBIA LTD will not be held liable for any loss or damage resulting from your failure to protect your account information.
Contact Us
For any questions or concerns regarding these Terms, please contact us at:
TREFO ZAMBIA LTD
Email: trefozambia@gmail.com
Phone: +260974094849